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CARATLANE : IS BUYING GOLD ONLINE SAFE?


#MyCaratlaneStory
    When I first heard about buying gold online, I was very skeptical as to how is it possible? Should I have blind trust? What if the gold is not proper or authentic? How can one buy gold without actually seeing it in person? 

    But, I was really swayed by their awesome designs and collections and wanted to give it a try...but at the back of my mind, I was always worried .... Then I came to know that there is a store where I can really see all the designs I have been drooling on.... I went to the store and picked up this ring, which was exactly my size, and I loved it instantly. 

    I am very fond of gems and am always wanting to have different colours and sizes of gem jewellery so that I can match with my outfit.. This #IrisPearRing was catchy because of the chain it had on the back and it can also be worn as a #locket if u want. I was in lurvee with this fact of being a two faceted jewellery. I instantly took it.

    Then I came to know about the policies of #caratlane about 30 days free return and lifetime exchange,home delivery, and along with jewellery authenticity and certificates that they provided. This made me absolutely trust them and from then on all my worries vanished and now I buy from #caratlane freely. My first ring made me buy more and more...
   
   This ring which I bought was so unique and different that it made me crave for more. As I was browsing through their site...this pair of earrings  #poireamethystearrings caught my attention which were quite delicate but absolutely a perfect match to my ring. .

   I immediately called the @caratlane store to find out if they were available there and came to know that I would get these online only. I added them to my cart. I was still in hesitation as this was going to be my first online gold purchase... So I thought of going with #COD only.. Soon in a week or so they arrived. I checked them before paying the courier person and I found that the length of the earrings was very short, the hanging chain almost missing and my heart sank.

   I then remembered about the 30 days free returns policy with no questions asked. P.S. This is the best part of it.
I emailed them about my problem and they were absolutely ready to amend it..
The next day the delivery person took it back and again within a week the earrings arrived as I had wanted them to be. There was extra gold added to it obviously (the chain was added), but I wasn't charged a penny extra for the difference in weight also. This sweet gesture won my heart and I was absolutely happy with this shopping experience. They went a mile beyond my expectations and know how to satisfy their customer needs.

    Then soon I bought this necklace which is absolutely stunning and made a complete set out it. From being a #HappyCustomer to an absolutely #SatisfiedCustomer .
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#caratlane #onlinegold

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